Community Services

Work with diverse people.

Unit Code: CHCDIV001

Unit Overview

Australia is one of the world’s most diverse societies. (ABS, 2021). This unit will support your learners to develop real-world skills and knowledge to work in service-based roles with people from a variety of social and cultural backgrounds.

With integration of Dimensions of Competency, Foundation Skills, and Principles of Assessment, your learners will find this unit interesting, educational, and practical as they apply life and learning experiences to a real or simulated workplace environment.

The eLearning modules and assessments will help learners gain skills and knowledge to be job-ready to:

  • Reflect upon and communicate with others
  • Appreciate diversity
  • Develop inclusive industry skills
  • Develop an understanding of diverse groups


Prerequisites and assessment

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. Where simulation is used, it must reflect real working conditions by modelling industry operating conditions and contingencies, as well as, using suitable facilities, equipment and resources.


Qualification and Training package mapping

This unit is delivered across 10 training packages, including:

  • Retail Services (SIR)
  • Health Services (HLT)
  • Property Services (CPP)
  • Business Services (BSB)
  • Financial Services (FNS)
  • Community Services (CHC)
  • Creative Arts and Culture (CUA)
  • Sports, Fitness & Recreation (SIS)
  • Animal Care and Management (ACM)
  • Construction, Plumbing and Services (CPC)